European citizens who are covered by a social security scheme in their country of residence within the European Economic Area (i.e. the European Union, Iceland, Liechtenstein and Norway) and Switzerland (since 1 June 2002) are entitled to obtain health care if they are in possession of:
- European Health Insurance Card (EHIC);
- Certificates (E106/E109/E120/E121 forms or, alternatively, S1/SED S072 forms; E112 form or, alternatively, S2 form; E123 form or, alternatively, DA1 form).
The EHIC is a free card that gives European citizens access to medically necessary, state-provided health care during their temporary stay in Italy, under the same conditions and at the same cost as Italian citizens.
EEA and Swiss citizens in possession of the above-mentioned alternative certificates (E106/E109/E120/E121 or S1/SED S072 forms; E112 or S2 form; E123 or DA1 form) have to submit them to the closest Local Health Authority (Azienda sanitaria Locale, ASL), before undergoing medical treatment.
Public and private hospital admission occurs on written medical prescription from the General Practitioner (GP). In case of health emergency, the doctor of the accident and emergency (A&E) department may order hospitalization. Hospital admission expenses are on charge of the National Health Service (Servizio Sanitario Nazionale, SSN).
- Emergency Number: 118 (24 hour free public service). This telephone number must be dealt only in case of emergency requiring immediate intervention. When calling 118:
- tell your name, surname, telephone number;
- describe the emergency situation;
- specify the location of the emergency.
- A&E: In case of health emergency (accident or life-threatening situations), the A&E Dept. provides first medical treatment. Please note that patients are admitted to the A&E according to the severity of their symptoms, as assessed by the reception staff.
Access to the A&E occurs both directly and through the 118 service. At the admission triage, the health staff will assign the patient a colour code in order to give priority to people in danger of death and with severe symptoms; other patients are admitted according to their arrival time.
In emergency cases, non UE or EEA nationals temporarily staying in Italy for less than three months (i.e. tourists) are entitled to obtain healthcare on payment of the regional fee. They are not entitled to automatic regitration to the National Health Service (Servizio Sanitario
Nazionale, SSN) except for students and au pairs, who may apply for voluntary registration.
Source: Italian Ministry of Health
- Telephone Exchange: +39 0833 773111
- A&E: +39 0833 545201